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Customer Portal
Users of the following products can log in to their customer portals to create and manage support cases.
- Helix Core Portal
- Methodics Portal
- Klocwork, SourcePro, Stingray, Visualization, HydraExpress, HostAccess, and PV-WAVE Portal
Thank you for your patience as we work to add Helix ALM, Hansoft, and Helix QAC customers to our portal.
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Our Phone Support Fits Your Timezone
Helix Core & TeamHub Support
North America
Monday–Friday
8:00 a.m.–8:00 p.m. ET
+1 (612) 217-8763
Europe
Monday–Friday
8:00 a.m.–5:00 p.m. UK
+44 (0) 1189 771020
Asia-Pacific
Monday–Friday
9:00 a.m.–5:00 p.m. AET
+61 (2) 9054-3712
Helix ALM & Hansoft Support
North America
Monday–Friday
8:00 a.m.–5:00 p.m. ET
+1 (513) 276-4085
Europe
Monday–Friday
8:00 a.m.–5:00 p.m. UK
+44 (0) 1189 771020
Asia-Pacific
Monday–Friday
9:00 a.m.–5:00 p.m. AET
+61 (2) 9054-3712
Helix QAC Support
North America
Monday–Friday
8:00 a.m.–5:00 p.m. ET
+1 (612) 361-5646
Europe
Monday–Friday
9:00 a.m.–5:30 p.m. UK
+44 (0) 1932 888 080
India
Monday–Friday
9:00 a.m.–5:30 p.m. IST
Phone: +91 (1800) 0403605
(or 000800 0403605 from within India)